*** TO PROCESS A RETURN: CLICK HERE ***


EXCHANGES AND RETURNS

- No returns will be accepted without proper Order number and/or label.
- All claims must be made within 7 business day of receipt of goods.
- Merchandise found with signs of being worn or other noticeable stains (i.e. makeup around the neck or stains at the bottom of the pants) will NOT be accepted.
- If the garments do not have the original labels, we will not accept the return and no credit will be issued.


- NO EXCEPTIONS unless approved by one of our customer service team.

- Please be aware before you consider ordering a knit on SALE we DO NOT offer returns or exchanges.

- We are also unable to exchange Custom orders so please message us if you need more details before ordering.

 

HOW DO I RETURN AN ITEM?

- In the case that the return is due to faulty/damaged goods you must email (info.elizabethanmarie@gmail.com) us a picture of the damaged merchandise and we will then provide you with a returns label.
- In the case that the return is due to the style not being satisfactory then you must return the merchandise to the address provided by one of our customer service representatives.
- We will not be responsible for providing return labels for exchanges. (Unless the goods are damaged) 


RETURN POLICY

CLOTHING ITEMS MUST BE UNWORN AND UNWASHED WITH THEIR ORIGINAL TAGS AND PACKAGING INTACT. FINAL SALE ITEMS PURCHASED ON A SALE SEASON ARE FINAL AND CAN NOT BE RETURNED NOR EXCHNAGED.