EXCHANGES AND RETURNS
- No returns will be accepted without proper Order number and/or label.
- All claims must be made within 7 business day of receipt of goods.
- Merchandise found with signs of being worn or other noticeable stains (i.e. makeup around the neck or stains at the bottom of the pants) will NOT be accepted.
- If the garments do not have the original labels, we will not accept the return and no credit will be issued.
- NO EXCEPTIONS unless approved by one of our customer service team.
- Please be aware before you consider ordering a knit on SALE we DO NOT offer returns or exchanges.
- We are also unable to exchange Custom orders so please message us if you need more details before ordering.
HOW DO I RETURN AN ITEM?
- In the case that the return is due to faulty/damaged goods you must email (firstname.lastname@example.org) us a picture of the damaged merchandise and we will then provide you with a returns label.
- In the case that the return is due to the style not being satisfactory then you must return the merchandise to the address provided by one of our customer service representatives.
- We will not be responsible for providing return labels for exchanges. (Unless the goods are damaged)