Orders will normally be dispatched within 1-3 Weeks, within the month you have ordered your garment. Also bearing in mind believes can take longer depending on which garment you've ordered. Normal postal lead times within the UK destinations 3-5 working days, Europe 4-7 working days, but please allow up to twenty-one days for delivery. We will always do our best to inform you about any delay.
HOW MUCH WILL POSTAGE BE?
£3.90 for shipping to anywhere in the UK with Royal Mail
£9.45 for international tracked and signed with Parcel Force Worldwide
If you didn't receive the parcel within 5 weeks from the date of shipment, please:
- Ask your family or neighbours, maybe they have received the parcel instead of you.
- Ask your local post office. Perhaps, the parcel has arrived and is waiting for you.
Let us know if you didn't receive your parcel within 40 days from the date of shipment. We will file a claim about the lost item at our local post office. If the parcel is lost and this is confirmed by a written response to the postal of United Kingdom, we can issue a full refund or re-send the item.
If you didn't collect the package and it has been shipped back to us, we can ship the item again (you are responsible for shipping costs) or we can issue a refund minus shipping costs.